Voice
AI voice agents, IVR and outbound, on one platform.
A complete voice channel: AI voice agents for first-line support, qualification and after-hours, plus classic IVRs, voice OTP and outbound campaigns. Local numbers across Africa, conversational AI that hands off to a human on intent, and call-quality routing that picks the best path per call. Configure the flows in the console, plug into your back-office through Skills, and ship.
What's inside
Capabilities, not just features.
AI voice agents
Natural-language agents for inbound triage and outbound campaigns. Hand off to a human on intent, sentiment or any signal you define.
Conversational IVR
Replace nested DTMF menus with a single "how can I help?" prompt and let the agent route the call.
Agents with Skills (MCP)
Plug voice agents into your back-office through Skills, small governed connectors that check an account, log a ticket, book an appointment or take a payment. The same Skills work across voice, USSD, WhatsApp and chat, so behaviour stays consistent everywhere.
Local numbers across Africa
Provision and port numbers in South Africa and across the continent. Days, not months.
Voice OTP
Spoken verification codes with multilingual TTS for users without SMS.
Recording + transcription
Optional call recording with on-demand transcription and search.
Call-quality routing
MOS-aware routing that picks the best path per call, monitored continuously.
Use cases