Digital Marketing Agency
Jubez Digital, How TouchBasePro became Jubez Digital's email marketing backbone
Jubez Digital needed a reliable email marketing partner to support growing client campaigns. TouchBasePro's local support team and competitive pricing made the difference.
- Client
- Jubez Digital
- Industry
- Digital Marketing Agency
- Services
- Email marketing strategy · Managed email services · Agency partnership support
The challenge
As Jubez Digital's email marketing work grew, the agency needed a platform that could keep pace technically and back it up with reliable, responsive support. Previous provider experiences had made one thing clear: poor support creates problems for client campaigns, and that was a risk the agency was not willing to carry.
The approach
- Evaluated platforms on pricing transparency and local support availability, not just feature lists
- Selected TouchBasePro based on competitive pricing and a South African support team with a reputation for fast, thorough responses
- Completed a swift onboarding process that got campaigns running without disruption to existing client work
The results
- Onboarding completed quickly, with no gaps in campaign execution during the transition
- Every support query, regardless of complexity, received a prompt and complete response from the TouchBasePro team
- Jubez Digital gained the reliability and confidence needed to scale email marketing services across its client portfolio